BitDefender Invalid Scan Server

What is the BitDefender invalid scan server problem and how could you solve it if you encounter this problem?

The BitDefender invalid scan server is a problem that involves the BitDefender Scan Service tool of the BitDefender software installed in your computer.

You would usually encounter the BitDefender invalid scan server problem in two ways: when you are doing a manual updating of the BitDefender virus definitions, and when a scan process on a client computer or group of client computers has failed.

You can solve the BitDefender invalid scan server problem for both the failed scan task and the manual updating of the BitDefender virus definitions by following two sets of procedures for each of them. The recommended procedures are from the http://kb.bitdefender.com/ knowledgebase website.
The procedures for the failed scan on a client or client group:

A.    Check the communication link between the server and the workstation:

a.    Make sure that the client or client group has started.

b.    Make sure that the BitDefender Local Manager feature on the client computer has started. If it has started, stop the Local Manager feature and start it again.

c.    Make sure that the BitDefender Scan Server feature on the client computer has started. If it has not started, stop the Scan Server feature and start it again.

d.    You should start the BitDefender Local Manager feature and the BitDefender Scan Server feature again if the scan process has failed for the client or clients.

Always remember that the following procedures for the manual updating of the BitDefender virus definitions are applicable only if you use the Windows 2000 and Windows XP operating systems.
The procedures for the manual updating of the BitDefender virus definitions:

A.    You should download the cumulative zip file and save it in your computer instead of running the file from the site.

B.    Halt the BitDefender antivirus feature by following these steps:

a.    You should right click the BitDefender icon in the system tray and click on the Exit button.

b.    Open the Services by clicking on the Start button and then on the Control Panel. Then click the Administrative Tools. After that, click on the Services button.

c.    Choose the BitDefender Virus Shield Service in the drop down list. Click on the Halt the service button.

d.    Choose the BitDefender Scan Server Service in the drop down list. Click on the Halt the service button.

C.    The final step is to start the BitDefender antivirus feature again:

a.    Return to the Services and then choose the BitDefender Scan Server feature in the drop down list. Click on the Start the service button.

b.    Choose the BitDefender Virus Shield feature in the drop down list. Click on the Start the service button.

c.    Open the BitDefender Management interface. See if the updates to the virus definitions are complete.

If you still get the BitDefender invalid scan server message, then you can have two options to solve this problem. Either you can contact the customer care or technical support center of BitDefender or you can try to see if the knowledgebase website may have some recommended solutions for your BitDefender invalid scan server problem.